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FAQ
1. Why do you choose us?
We have over ten years experience of designing and producing LED products for customers all over the world. We are located in Shenzhen with convenient transportation access.
2. Are you a factory or trading company?
We are factory with 10 years experience in producing LED modules and LED strips. With complete categories and excellent quality.
3. How long is the warranty? After-sales service?
3 years warranty. If you find any defective first time, send us the pictures or video. We will provide you with new products free of charge for replacement in the next order.
4. What is MOQ? When will you make delivery?
In Stock MOQ: 10 meters/Order. OEM/ODM: According to the minimum order quantity of the factory. Order: 1-7 days after receipt of the full payment.
5. How do you guarantee quality?
Always a pre-production sample before mass production, during production always aging testing, and always final inspection before shipment.
6. Can I also buy LED power supply from you?
Yes, we are a one-stop solution supplier for illuminated signs. We can supply Mean Well power supply and other LED power supplies.
7. How can I get the best solution for a lightbox?
Please send us your channel letter/lightbox specifics, and we will send you the best solution within 24 hours.
8. Does your company provide customized services?
Yes. Firstly, we accept customize labels and logos. Secondly, we could customize product labels, packing, and gifts as per your requirements.
9. Payment And Transportation?
T/T, Visa, Mastercard Online Bank Payment. Transported by DHL, UPS, EMS, Fedex, Air freight, Sea Freight.